Frequently Asked Questions
FAQ's
How do I contact customer support?
- You can reach Mikayla via email at customercare@whitegiraffeboutique.com or through the contact form on our website. We're happy to help!
Are the products true to size?
It varies! We offer a size guide on each product page to help you find your perfect fit. Most styles are designed to be true to size, but if you have any doubts, feel free to contact us!
What is your return policy?
We will gladly accept returns if postmarked within 14 days of receiving your order. All refunds will be issued in the form of store credit. The store credit will be issued via a gift card. The gift card will be sent to the email used to make the initial purchase. Merchandise must be in original condition. Simply return your item to us at the address below using whichever carrier you choose. We recommend getting a tracking number. All shipping will be at the customers expense. All SALE/ Markdown items are FINAL sale and we will not accept them as returns.
Returns should be addressed to:
White Giraffe Boutique
416 Lee Street
Rothschild WI, 54474
Do you offer discounts or promotions
Yes! We often run promotions and special discounts. Be sure to sign up for our newsletter to stay updated on the latest deals and sales!